Small Business Systems

Small business VoIP is essentially a business VoIP phone system that enables companies to make and receive calls, chat with teams, message customers, and even host video meetings through the internet using a mobile or desktop app. Unlike traditional landlines, it doesn’t require costly hardware or dedicated desk phones, helping small businesses cut communication costs significantly.

Leading business VoIP solutions like Yeastar P-Series include advanced features at no extra costs, such as auto-attendants, text messaging, business voicemail, call center, and integrations with Microsoft Teams, Outlook, and WhatsApp. With the best VoIP for small business, your teams can easily connect with customers on different devices.

What is small business VoIP?

Business VoIP (Voice over Internet Protocol) allows your business to make and receive calls using your internet connection instead of traditional phone lines. It works by converting your voice into secure digital data packets, which are then transmitted over the internet.

To use VoIP, businesses typically require a cloud-based phone system (PBX) and a virtual phone line, often referred to as a SIP trunk.

For small and growing businesses, VoIP provides the flexibility to take calls on desk phones, mobile apps, or directly through a web browser — all connected through one unified platform.

Modern business VoIP goes beyond voice calls, offering powerful features such as video conferencing, instant messaging, voicemail-to-email, and seamless integration with CRM and collaboration tools — helping your team stay connected wherever they work.

Small business package, packed full of value

Genucom provides small business customers with the flexibility, scalability, and choice needed to support every aspect of their communications environment. Designed to meet the evolving demands of modern workplaces, Genucom’s unified communications solutions deliver enterprise-level functionality in packages that are practical, affordable, and easy to manage for small businesses.

From reliable voice services and advanced call handling features to seamless remote working capabilities, mobile integration, and collaboration tools, Genucom ensures your team stays connected wherever they are. Our solutions are built to grow alongside your business, allowing you to add users, features, and locations without complexity or disruption.

By combining robust technology with expert support and tailored service packages, Genucom helps maximise employee productivity, improve customer experience, and streamline day-to-day operations. With everything your business needs in one complete communications solution, Genucom empowers small businesses to communicate smarter, work more efficiently, and focus on what matters most — growing their business.

Genucom Ltd
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